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Lost or in need of some assistance in getting the
right gift?
If so, do not hesitate to get in touch with us.
Talk to us today! |
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Company Profile |
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Have questions and enquiries regarding Giftstore.com.my?
Feel free to check out the Frequently
Asked Questions Section (FAQ's) for answers and if
that fails, well you can always contact
us by email. We assure you that we will get back
to you within 48 hours.
Or if you encounter complications while using some functions
in Giftstore.com.my you can always
refer to the Tutorials Section
prepared for your convenience. The tutorials are in user-friendly
step by step formats. Below are the tutorials for you to check
out. In case there are other tutorials that you like us to
prepare, just drop us a line or mail and we will try to get
it done for you because at Giftstore.com.my,
we love giving good services and pleasent surprises!
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Inquiry Tutorial
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Post Product Tutorial
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Registration Tutorial
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Search Tutorial
How can I make changes to my member information?
To modify your registered member information such as company
Address, simply take the following steps:
1. Sign in www.giftstore.com.my/SignIn.aspx
2. Click "Edit Profile" under "My Profile."
3. Modify your registered information
4. Submit when done.
What's Inquiry Basket?
Inquiry Basket works like a shopping cart that allows our
buyer and paid supplier members greater convenience when searching
or browsing Giftstore.com.my
Simply check items of interest and then click "Add to
Basket." You can add up to a maximum of twenty items
to Inquiry Basket and continue searching. When you are ready,
you can send all your Inquiries simultaneously.
Note:
All items in your Inquiry Basket will be lost if you close
all giftstore web pages. Please send your inquiries before
you close your browser.
How to become a buyer?
For immediate access to all our free buyer services,
simply take the following easy steps:
1. Go to GiftStore homepage: http://www.GiftStore.com.my
2. Click "Join Now"
3. Select "Buyer"/ "Customer" / "Agent"
4. Fill out the Buyer Registration form and submit when done.
You will receive a confirmation letter in your e-mail box,
confirming your registration and giving more details about
the great free services that you can enjoy as a buyer member.
To activate your GiftStore account, simply click on the URL
included in the email.
How to become a seller?
To sell on GiftStore, you need to register as a seller
first:
1. Go to GiftStore's homepage: http://www.GiftStore.com.my
2. Click "Join Now"
3. Select "Seller" or "Supplier"
4. Fill out the Seller Registration form step by step and
submit when done
5 How to change password
To change your password, please take the following steps:
1. Sign in www.GiftStore.com.my/SignIn.aspx with your
current password.
2. Click "Change Password" in "My Profile."
3. Input your current password in "Old Password"
and then input and confirm your new password, as well as
your secret answer.
4. Submit when done.
Why am I having difficulty inputting my email address?
If you see the error message "This email address
already exists", it means that your email address has
been registered at Giftstore before. To proceed, please register
a different email address for your new account.
What is Authentication & Verification and how long will
it take?
When GiftStore receives your Product Information or Company
Information, we will double-check with you about the information
you have entered
Most A&V processes only need 1-2 working days. The maximum
processing time is 15 working days.
Why am I having problems signing in?
If you receive an error message when signing in,
please check for the following possible causes:
1. You have entered an invalid password.
Make sure that "Caps Lock" is not on, and that
you have not included any blank spaces after your Member
ID or password.
2. Internal server error.
The error message "Internal server error" generally
indicates a temporary network jam or server reboot. Please
close all browser windows and re-start your computer. Sometimes
an "internal server error" may be caused by a
browser problem on your computer if you use a browser other
than IE and Netscape.
3. Cookie error.
If a cookie error occurs, you can take the following steps
to solve it:
1) Internet Explorer 6.0 Click
"Tools/Internet Options"; Click "Delete Cookies"
& "Delete Files";Click "Security,"
and set as 'Default" Click "Privacy," and
set as "Medium"
2) Internet Explorer 5 Click
"Tools/Internet Options"; Click "Security";
Click "Internet Zone";Select a security setting
other than "High" -or- Click "Custom Level",
scroll to "Cookies," and then click "Enable"
for both cookie options.
3) Internet Explorer 4.x Click
"View", and then "Internet Options";
Click "Advanced"; Scroll to "Security";
Under "Cookies", click "Always accept cookies."
4) Netscape Communicator 4.X
Click "Edit", and then "Preferences";
Click "Advanced"; Check "Accept All Cookies."
If you are still unable to solve this problem, please try
to find the directory where your system is installed, e.g.
C: Windows; then go to sub-directory "Cookies"
and "Temporary Internet Files"; then delete all
files named "Cookies".
Please reset your computer when you have finished.
4. Your account has been disabled.
If you see this message then your account has been disabled
due to inactivity or other cause, as explained in our service
terms. For assistance, please contact Customer Service.
5. The page takes a long time to open.
This might be because of a temporary network jam or server
reboot. We suggest that you try again later. If the problem
persists, please send an email to Customer Service at including
the problem URL.
How can I keep my account secure?
To keep your GiftStore account secure, please bear
in mind the following points:
1. Choose a password that is easy for
you to remember but difficult for others to guess.
Passwords are case sensitive and can include numbers and
characters (eg: abc123) .
2. Change your password when necessary.
If at any time you become concerned about the security of
your password, you can always change it online. For more
information about how to change your password.
3. Choose your Password Question and
Secret Answer wisely. If you provide a Password Question
and Answer during registration, make sure that you have
chosen an answer that you will remember, but which will
also be difficult for others to guess from your Password
Question.
4. Always sign out completely.
If you use a public or shared computer, it's important that
you always sign out completely at the end of each session
by clicking the "Sign Out" link. Doing this will
remove the possibility that another person could use the
same computer to view the contents of your account.
How can I search for product's information at GiftStore?
You can search GiftStore by keywords:
1. Go to GiftStore's Advance Search, click
here
2. You can either select from the dropdown menu, enter relevant
keywords or even search by price range
3. Click on "Search."
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